Avanue's Monthly Webinar: Service Module Within All-in-One
EExplore how to manage service operations seamlessly with Avanue’s web-based platform.
In this session, we walk through the Service Module, designed to help teams track service calls, manage technicians, and streamline workflows — all from one centralized dashboard.
Key Highlights
- Service Dashboard Overview: Get a complete view of service call statuses and technician-wise breakdowns in real time.
- Efficient Call Management: Search, filter, edit, and track service calls with ease using advanced controls and quick access tools.
- Create & Update Service Calls: Instantly create new service requests and update existing ones with a simple, intuitive interface.
- Audit Logs & Timeline Tracking: Monitor every action with detailed logs, including timestamps and activity history.
- Bulk Actions & Export Options: Export service data or release multiple calls at once to save time and improve efficiency.
- Hold & Release Management: Easily manage credit hold and parts hold calls with flexible filtering and bulk release options.
- Technician Management: Add or update technicians, monitor workloads, and track real-time location (with geolocation enabled).
What You'll Learn
- How to navigate the Service Dashboard
- Ways to manage and update service calls efficiently
- Techniques to optimize technician workflows
- Best practices for tracking and reporting service activities