Privacy Policy

This Privacy Policy explains how Avanue ("Avanue," "we," "us," or "our") collects, uses, discloses, and safeguards information when you visit avanue.ai or otherwise interact with us (collectively, the "Site"). By using the Site, you agree to the practices described in this policy.

Information we collect

We collect information you provide directly to us, such as when you request a demo, subscribe to our newsletter, submit a contact form, or take our ERP Health Check. This may include your name, work email, phone number, company name, and any details you choose to share in a message.

We also collect certain information automatically when you visit the Site, including your IP address, browser and device type, pages viewed, referring URLs, and the dates and times of your visits.

How we use your information

We use the information we collect to operate and improve the Site, respond to inquiries and demo requests, send product updates and marketing communications, understand how visitors use our Site, and detect and prevent fraud or abuse.

Cookies and similar tracking technologies

The Site uses cookies, pixels, and similar technologies to recognize your browser, remember preferences, and understand how the Site is used.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Most web browsers let you control cookies through their settings. Blocking certain cookies may affect the functionality of the Site.

Third-party analytics and marketing partners

We use third-party services to help us understand Site usage, communicate with visitors, and support our sales and marketing efforts, including Google Analytics and Google Tag Manager, Zoho SalesIQ (live chat), Apollo.io, Leadberry, and RB2B. These providers may set their own cookies or use similar technologies subject to their own privacy policies.

How we share information

We do not sell your personal information. We may share information with service providers who perform services on our behalf (such as hosting, email delivery, and analytics), with our affiliates, or as required by law or to protect our rights.

Your choices

You may opt out of marketing emails at any time by using the unsubscribe link included in those emails. To opt out of the interest-based advertising described above, visit https://app.retention.com/optout. You may also contact us using the details below to ask questions about the personal information we hold about you.

Data security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

The Site is intended for business audiences and is not directed to children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact us

If you have questions about this Privacy Policy, please contact us at sales@avanue.ai or Washington Blvd, Culver City, CA 90232.