Empower Your
Field Technicians

Equip technicians with everything they need to complete service calls faster and more efficiently.

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30+ Dealers 1000+ Users 15+ Years SAP Experience

Avanue Service Tech Mobile App dashboard

Overview

Your Service Desk,
On the Go

Access work orders, customer information, service history, and updates from any mobile device.

Instant Dispatch

Jobs reach technicians the moment they're assigned.

Built-In Navigation

Guided directions get technicians to the job site faster.

Digital Close-Out

Signatures and parts usage are captured on the device.

SAP B1 Sync

Every job update flows straight into SAP Business One.

Features

Everything Technicians Need in the Field

Work Orders

View job details, customer history, and priority right from the field.

Service Updates

Log status updates in real time as work progresses.

Time Tracking

Capture time on every job automatically for accurate records.

Parts Usage

Record parts used on the job and keep inventory in sync.

Digital Signatures

Capture customer sign-off directly on the device at job close.

Offline Access

Keep working even without a signal - data syncs once you're back online.

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Connected Field Service Workflow

A Connected Service Process

From dispatch to close-out, every job moves through one connected workflow.

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Dispatch

A job is assigned and sent straight to the technician's device.
Travel

Built-in navigation guides the technician to the job site.
Service

The technician works the job with full customer and equipment history on hand.
Parts

Parts used are logged and deducted from inventory automatically.
Signature

The customer signs off digitally to confirm the work is complete.
Complete

The job is closed and SAP Business One updates instantly.

Purpose-Built

Built for MPS Dealers

Avanue's Service Technician App is built specifically for the pace of office technology and MPS dealer field service.

Field service optimization Faster response times Mobile-first workflows Connected service operations SAP Business One integration

Product Demo

See How It Works

See technicians complete jobs from their mobile device.

Keep Your Service Team Connected.

See how Avanue's Service Technician App keeps every job moving, from dispatch to close-out.

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Empower YourField Technicians

Your Service Desk,On the Go