2025 was a big year for the Avanue team. Let's take a look back at the new features and functionality we rolled out - highlighting powerful integrations and smarter tools that make it easier to run and grow your business.
What we shipped in 2025
This year, we focused on expanding the Avanue platform in the areas that matter most to MPS and office-technology dealers: automation, integrations, and giving your team better visibility across the business.
- EDI with SP Richards - fully automated purchase order flow, no manual re-entry
- DocuSign Integration - send, sign, and manage contracts inside SAP Business One
- FastBank Partnership - automated reconciliation and payment processing
- LaunchPad - new secure, simplified system access for your entire team
- ConnectWise Integration - real-time sync between field service and ERP
- Custom Report Builder - build, schedule, and share reports without IT
- Avanue Mobile Upgrade - faster, more capable technician app
- Automated Toner Management - vCare integration for hands-free replenishment
Integrations that changed daily workflows
The theme running through 2025 was connectivity. Every integration we shipped was designed to remove a manual handoff - the kind that costs your team 20 minutes here, an hour there, until it becomes a half-day problem at month end.
The SP Richards EDI integration eliminated the single biggest source of manual data entry for dealers managing toner and supply chains. The DocuSign integration meant contracts that used to bounce by email for days could be signed and archived in minutes. ConnectWise brought field service data directly into the ERP so dispatch and finance were finally working from the same numbers.
Platform depth - reporting and mobile
Two releases stood out for the depth they added to the core platform. The Custom Report Builder gave business users the ability to create and schedule reports directly from SAP data - no developer, no Crystal Reports, no waiting. If you can describe what you want to see, you can build it.
The Avanue Mobile upgrade was equally significant. Technicians in the field now have a faster, more reliable app that handles everything from dispatch to meter reads to customer sign-off - without needing to call back to base for information.
"We are proud of all that we accomplished in 2025, and we couldn't have done it without the ongoing trust and support of our customers."
- Avanue Team
Looking ahead to 2026
We are excited about what's coming and about continuing to grow and innovate alongside you. The platform roadmap for 2026 doubles down on business intelligence, deeper CRM workflows, and making the Health Check framework even more actionable for dealers evaluating where their operations have room to improve.
Thank you for being our partner - we look forward to another successful year together.